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You’re In Good Company
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You’re In Good Company
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Free Delivery on orders over £25/€29
Mainland UK & Ireland Only

Introduction

These Website Terms and Conditions (“Website Terms and Conditions”) apply to your use of the Oralade Pet Website at www.oraladepet.com (the “Website”). You must read these Website Terms and Conditions carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with this Website, you confirm that you have read, understood and agree to these Website Terms and Conditions in their entirety. If you do not agree to these Website Terms and Conditions in their entirety, you must not use this Website.

We reserve the right to change and update these Website Terms and Conditions from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms and Conditions that apply to your use of this Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms and Conditions. This policy was last updated on 18th December 2017.

Your Use of this Website

You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of this Website.

You may use, download and print content on this Website solely for your own personal use. Other than for your own personal use, you may not without our prior written consent:

  1. Copy, reproduce, use or otherwise deal with any content on this Website.
  2. Modify, distribute or re-post any content on this Website for any purpose.
  3. Reproduce, crawl, frame, link to or deep-link into this Website on or from any other Website.

Accuracy of Content

To the extent permitted by applicable law, Oralade Pet disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party.

The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Oralade Pet.

Oralade Pet uses reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any Website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use this Website safely and to screen out anything that may damage or harm your computer or other device. Except where required by applicable law, Oralade Pet shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via this Website.

Ownership of Rights

All rights, including copyright and other intellectual property rights, in and related to this Website are owned by or licensed to Oralade Pet.

Ownership of Submissions

Other than personal data, which is subject to our Privacy Policy, all comments, blogs, feedback, suggestions, questions, ideas, artwork, images, product or marketing ideas and any other submissions disclosed, submitted or offered to Oralade Pet on or through this Website or otherwise disclosed, submitted or offered by you (collectively, “Submissions”) shall become and remain the property of Oralade Pet once submitted. You must comply with the content standards set out in these terms. You warrant that you own or have the right to use any Submissions and that your Submissions will comply with these standards and guidelines.

These terms also govern any Submissions you make on any Oralade Pet related third party Website or page, such as our Facebook page.  All comments, images, videos and any other type of material posted on any third party social networking site do not necessarily reflect the opinions or ideas of Oralade Pet and Oralade Pet is not responsible for any such content. In any event, all material posted on any third party social networking site must comply with these terms and the third party social networking sites’ Terms of Use, as applicable.

Links to Other Websites

We have placed links on this Website to other Websites we think you may want to visit. We do not vet these Websites and do not have any control over their contents. Except where required by applicable law, Oralade Pet cannot accept any liability in respect of the use of these Websites.

Account and Password Security

You are responsible for maintaining the confidentiality of your account and password, and any activities that occur under your account. Oralade Pet shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your account or password.

Product and Service Descriptions

We have taken reasonable precautions to try to ensure that prices quoted on this Website are correct and that all products have been fairly described. However, when ordering products or services through this Website, please note that:

  1. Order will only be accepted if there are no material errors in the description of the products or services or their prices as advertised on this Website.
  2. All prices are displayed in Pounds Sterling (£) inclusive of UK VAT where applicable.
  3. Packaging may vary from that shown on this Website.
  4. The weights, dimensions and capacities shown on this Website are approximate only.

All items are subject to availability. If we cannot supply you with the product or service you ordered, we will inform you of this and, if you have already paid for the product or service, refund you in full or offer you an alternative product as soon as reasonably possible.

Website Terms and Conditions of Sale

These Website Terms and Conditions of Sale (“Website Terms and Conditions of Sale”) apply to any order you place through the Oralade Pet Website at www.oraladepet.com (the “Website”). You must read these Website Terms and Conditions of Sale carefully. By placing an order through this Website, you confirm that you have read, understood and agree to these Website Terms and Conditions of Sale in their entirety. If you do not agree to these Website Terms and Conditions of Sale in their entirety, you must not order any product or service through this Website.

Acceptance of Your Order

Please note that completion of the online checkout process does not constitute our acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.

If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order.

All products that you order through this Website will remain the property of Oralade Pet until we have received payment in full from you for those products.

During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.

All card payments are subject to authorisation by your card issuer and we take payment when we accept your order.